Episode 13

Managing Friends as Clients


September 18th, 2018

46 mins 44 secs

Your Hosts

About this Episode

Rob and Sara discuss the pros and cons of having clients who are also your friends. Navigating the waters of doing favors versus setting up a legitimate client relationship with a friend is tricky and can negatively affect your personal relationship. They discuss the importance of having a discussion about fees, costs, and boundaries at the outset to set expectations. They also discuss the best solution which is probably to charge regular prices up front and implement a friends and family discount on the end when invoicing. Working with friends can lead to referrals which are excellent source of income, but it's important to keep the time you spend doing free work limited. They discuss the benefits and pitfalls of doing work exchanges or trades for services rendered. Ultimately, each situation can be dealt with on a case by case basis, but you should always prioritize having a frank conversation up front with every client, especially your friends about the options to make sure you're on the same page.

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